What should I bring to my appointment?
Be sure to bring the following 5 things to your Kleinfeld appointment: budget parameters, pictures of dresses, bridal accessories and shoes (if you already have them), proper undergarments (remember, you’ll be changing in front of a stranger; if you plan on wearing spanks or a strapless bra, please bring them) and most importantly, an open mind! Don’t be surprised if you find “the dress” on your first visit to Kleinfeld.
Learn More: Tips to Prepare for Your Appointment
Who should I bring to my appointment?
Bring the closest friend or family member whose opinion you value and who knows you well and with whom you want to share the experience of buying your dress. At this time, due to COVID-19 concerns, we are adhering to a strict 2 person per bride policy at Kleinfeld.
Learn More: Picking the Right Squad
Do I get to choose my consultant?
We are always happy to accommodate you if you have a consultant request, otherwise you will be assigned a consultant the moment you arrive for your appointment. If you need a consultant who speaks a particular language, do not hesitate to ask.
What if I’m not happy with my consultant?
We want your experience in our store to be as memorable as your wedding day. If you find that you are not bonding with your consultant, please ask to speak to a manager right away. We’ll make arrangements for you to work with someone else to make sure you have an enjoyable experience!
May I take pictures of the gowns while I try them on?
Yes, we encourage pictures! Don’t forget to use #Kleinfeld if you choose to share!
What are the price ranges for dresses at Kleinfeld?
Kleinfeld’s special-order designer dresses start at $2000, with a very limited designer selection from $1500 to $1700. Off-the-rack samples can be much less, although prices vary.
What dress sizes are available to try-on at Kleinfeld?
Most of our sample dresses are a size 10. Please note that a bridal size 10 is equivalent to a street size 6. Our consultants are experts at clipping and pinning to ensure a great fit. We also carry the largest selection of designer plus-sized samples in size 18-32. Click to view Kleinfeld’s selection of plus-sized gowns.
When do I start shopping for a wedding dress?
It’s best to allow 8-10 months before your wedding to order a dress. That means you’ll want to start shopping at least a year in advance.
How often do you get new dresses?
Kleinfeld shops the world to find dresses from the best designers. From Italy to Israel, Spain to London and more, our buyers find the best dresses worth seeing. Every day Kleinfeld receives new dresses from international designers. If you are looking to shop domestic designers, they typically release new collections in April and October. Check out our Trunk Show Calendar to find your favorite new collections or click here to see new dresses.
What is a special-order dress?
Most of the dresses sold by Kleinfeld are special-order. A special-order dress is made specifically for you by a designer, based on the measurements we take from you, the designer then uses their pattern that is closest to your measurements to create your dress. Then during the alterations process we will fit it to your body perfectly.
How do you determine which size I will order?
Once you’ve chosen your dress, a Bridal Manager takes 3 or more measurements typically, bust, waist, and hips. The dress is ordered from the designer according to your largest measurement, enabling your seamstress to alter the dress at your fitting appointments.
Can I order extra fabric and/or swatches of my gown?
We will be happy to take a small sample from your actual dress when it arrives from the designer. Since dye lots vary widely, this will give you the best color to use for matching.
Can I customize my wedding dress? Example: Add sleeves?
Depending on the designer, customizations are available for an additional fee.
Do you sell bridesmaids dresses?
Our bridesmaid dresses are no longer available, however we hope to have some new designs later this year. If you need to add a style to an existing bridal party order, please contact email@example.com.