Careers at Kleinfeld

Kleinfeld is always searching for the next bridal superstar!

If you have an interest in applying to Kleinfeld Bridal, please submit your resume and cover letter to jobs@kleinfeldbridal.com.

Current Positions Available

Position: Stock Associate

Location: 110 West 20th St, NYC

Desired start date: As soon as possible

Overall responsibilities: Organization and maintenance of stock

Stock Associate Job Duties:

  • Properly organize stock ensuring inventory is readily accessible and identifiable
  • Assist Bridal Consultants in finding dresses for the clients
  • Maintain displayed items on the sales floor
  • Organize try-on items
  • Assist in the identification of damaged or dirty items for repair or cleaning

Qualifications:

  • Have a positive attitude
  • Good communication and interpersonal skills
  • Reliable, able to be a part of a team
  • Ability to keep pace in a high energy environment

Salary: Commensurate with experience

Kleinfeld is an Equal Opportunity Employer

Position: Financial Services Representative

Location: 110 West 20th St, NYC

Overall responsibilities:

  • Responsible for processing all financial transactions
  • Respond to client inquiries pertaining to contracts, billing, payment and shipping
  • Perform data entry for all client orders
  • Schedule domestic and international shipping when required
  • Respond to client emails, inquiries and telephone calls
  • Responsible for arranging merchandise pick-up (i.e.–wedding gowns, headpieces, veils and accessories)
  • Exhibit exceptional customer service at all times

 

Skills/Qualifications:

  • Proficient in mathematical, PC and data entry skills
  • Experience working in customer service, retail or financial function preferred
  • Detail oriented
  • Highly organized
  • Out-going, friendly personality
  • Clear verbal and written communication skills
  • Must be available to work weekends

 

Salary: Commensurate with experience

Kleinfeld is an Equal Opportunity Employer

Positions: Fitter, Sewer, Beader

Location: 110 W 20th St.

Overall Responsibilities:

  • Responsible for fitting/sewing of gowns in the alterations department
  • Provide courteous service and perform tasks in accordance with Kleinfeld Bridal fitting standards
  • Perform the work assigned by managers and supervisors
  • Complete fittings/gowns in a productive manner
  • Sew/bead bridal gowns with exact accuracy according to pins

Qualifications

  • Technical or design degree or 2-3 years equivalent experience
  • Good communication and organizational skills
  • Reliable, team-player

Job Type: Full time, 4 days a week, Must be available Saturdays, Seasonal Overtime hours.

Position: Client Services Receptionist 

Location: 110 West 20th St, NYC

Desired start date: As soon as possible 

Overall responsibilities: Greet customers and visitors, answer phones, voicemail, emails and administrative    responsibilities 

Job Duties:

  • Provide courteous service to all customers in accordance with Kleinfeld Bridal Standards 
  • Be courteous and pleasant with coworkers and supervisors
  • Uphold and practice company policies, procedures and Kleinfeld Bridal service standards 
  • Greet and welcome every customer and visitor in a warm manner
  • Direct customers and visitors in the appropriate direction
  • Answer and screen customer and visitors ensuring accurate information is passed on to partners
  • Resolve any issue partnering with the appropriate person to ensure a timely and productive solution
  • Answer and respond to all customer phone calls, voicemails, and email by partnering, forwarding/communicating all information in a timely manner
  • Manage/book customer appointments
  • Complete all necessary data entry, ensure all administration and client service paperwork is accurate, processed and updated 
  • Ensure that the reception desk, lobby area and  common areas are kept organized, clean and safe for all employees and customers
  • Provide back up support for Financial Services by partnering with Financial Services Supervisor to ensure our check out experience is being handled in a timely manner

Qualifications:

  • High School diploma/GED required
  • 5+ years in customer service 
  • Excellent communication skills, written and oral, able to articulate and communicate with customers and management and staff
  • Able to demonstrate problem resolution skills
  • Able to work effectively with all departments, associates, management, visitors and customers from diverse backgrounds 
  • Ability to manage multiple tasks simultaneously while prioritizing
  • Detail oriented
  • Demonstrate the highest level of ethics and integrity

required skills:

  • Excellent verbal and written communication skills with attention to detail
  • Excellent time management
  • Excellent professional interpersonal skills both in person and by phone
  • Ability to manage multiple projects independently
  • MS Office (word, excel, google docs, power point & email) proficiency

Salary: Commensurate with experience

Kleinfeld is an Equal Opportunity Employer

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