Bio: Nitsa, Director of Alterations

Nitsa has been Kleinfeld's secret sauce for the last 18 years: She is the woman responsible for fitting a bride to perfection. Born in Kos, Greece, Nitsa lives in Jackson Heights, N.Y., (although her family thinks she lives at the store!).

Believe it or not, Nitsa has worked in the retail business since she was 12 years old; she is dedicated to making certain a bride walks down the aisle in a perfectly fitted gown.